Having an Eye Problem? We can help.

At Redgate Opticians we have Specialist Experienced Optometrists whom are able to diagnose and treat common eye problems. 

With our latest technology and expertise, we are able to treat the vast majority of Eye Problems. For more serious or complex conditions, we have a direct referral system to local NHS hospitals. This means that you will be given an appointment in the Eye Clinic, rather than having to wait in an Accident and Emergency Department. 

Our Red Eye Clinical service is £30 which includes treatment if necessary.


Call 01494 258 690 To book into the Redgate Eye Clinic


NHS Advice and Guidance

You need to see a GP or trained Optometrist if:

  • your eye is not any better after a few days
  • your child is under 2 years old

If your GP cannot find what’s causing your red eye, they may refer you to an eye specialist (Ophthalmologist) for tests.


Ask for an urgent appointment or call 111 if:

  • your baby has red eyes and they’re less than 28 days old
  • your eye is painful and red
  • you have a red eye and wear contact lenses – you could have an eye infection


Common causes of Red Eye

Our expert Optometrists have prepared this quick and simple guide to help you understand the different common causes of a red eye.

Rabbia is a Optometrist whose specialises in Childrens eye care.

Ahmed has worked in the Hospital Eye Clinic as well has Private Eye Hospitals.

Subconjunctival Haemorrhage

Symptoms (what you feel): you may feel that your eye is a little gritty, and feel as if there is something stuck to the surface of your eye, like a foreign body. Often there are no symptoms.

Description : The eye will have a solid red patch on the white of the eye. Almost always happens to just one eye at a time, and often seems to happen overnight and first noticed when going to the bathroom in the morning.

A subconjunctival haemorrhage is a leak of blood from the blood vessels on the surface of the eye. Its rarely serious or a sign of anything serious, however it should be checked to ensure there is no foreign body present and that the blood has come from a vessel on the surface of the eye and not anywhere else.



Symptoms : itchy, watery, sticky, mild blurred vision, gritty.

Description : The eyes will often be red, maybe one more than the other.

Conjunctivitis is a catch all term for any condition that is irritating the surface of the eye. It can be due to infection, inflammation, or allergy. This means that conjunctivitis can range from a mild and harmless condition to one that requires immediate attention. People who have symptoms of conjunctivitis do need a thorough examination to ensure they do not have a serious, sight threatening condition, such as Iritis, which will appear the same in the early stages. Only a thorough examination by an eye care professional can determine if a person has for example mild allergic conjunctivitis, or sight threatening Iritis.

The most common conjunctivitis is bacterial conjunctivitis, which is an infection. This can be treated with anti-biotic drops which our Optometrists can prescribe.



Symptoms: itchy, gritty, watery, burning, stinging eyes.

Description: red, eyes, may water, lids may look red and swollen.

Blepharitis is an inflammation of the eye lid margin, its a common problem and feels worse than it looks. Fortunately there are things that can be done to manage the condition, however, there is no treatment available, so it can come back and therefore requires some level of routine care. Our Optometrists can diagnose and advise on procedures that can help and relieve the symptoms of blepharitis. There are different types of blepharitis and each type has a different treatment, so its important to be properly diagnosed.

Dry Eyes

Symptoms: dry, stinging, itchy, scratchy, foreign body sensation,

Description: Often the eye will water, look slightly red and feels worse towards the end of the day.

Dry eye is a very common cause of a red eye. It can be in one eye or both, and it can come and go over years. More frequently occurs in women and older people, however anyone can get dry eye. Fortunately things have moved on so our Optometrists can diagnose the type of dry eye and cause quickly, and issue the specific treatment. Innovations in technology mean that the treatments are not simply eye drops, an artificial plug can be painlessly inserted into the eye lid, which will slow the draining of the tears, meaning that the natural tears will be much more effective. This procedure can massively improve the symptoms of dry eye to the point that the patient no longer needs drops, for others it means they won’t need to use drops as often. Ahmed, one of our Optometrists has performed this procedure on hundreds of patients with a very high success rate. If you would like to know more about about Dry Eye treatments, click here or call on 01494 258690 and arrange an appointment.

Call 01494 258 690 To book into the Redgate Eye Clinic

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